Aesop Sub Calling and Absence Management System

The West Irondequoit Central School District uses an automated service (Aesop) that greatly simplifies and streamlines the process of recording and managing absences and finding substitutes. Aesop is available to you 24 hours a day, 7 days a week and can be accessed via internet and phone.

How do I interact with Aesop?

1. You can interact with Aesop on the Internet at this link.  Here, you will be able to enter absences, check your absence schedule, update personal information, and exercise other features such as uploading your lesson plans for substitutes to view online.

2. You can also call Aesop toll free at 1-800-942-3767.  Simply follow the voice menu to enter and manage absences and access other features.  We recommend that you call in to check the computer recording of your name and title.  To do this, press Option 4 and follow the prompts.

Access the Aesop guide here.

ID and PIN Numbers:

Web Access

You will receive a personal invitation email from "netpost" with the subject line: West Irondequoit School District invites you to Absence Management.  If you have an existing Frontline ID account click “Sign in with your Frontline ID.”  Otherwise, click “Create a Frontline ID.”  Enter a username, password, email address, and click “I accept the terms and conditions." Then click “Create Frontline ID” and you are in!  For more information on creating your Frontline ID click here.

Mobile App Access

After you have created your Frontline ID, you can download the Frontline Education mobile app. The four-digit invitation code is 7354. After entering the invitation code, enter your Frontline ID credentials to sign in.  For more information regarding the mobile app click here.

Dial-In Access

You can call Frontline toll-free at 1-800-942-3767.  Simply follow the voice menu to enter and manage absences. We recommend that you call in to check the computer recording of your name and title.  To do this, press Option 5 and follow the prompts.

Your ID and PIN for dial-in access are as follows:

·        ID   XXXXXXXXXX   

·        PIN XXXXX


Note: You are NOT required to create a Frontline ID for dial-in access (you automatically have dial-in access).  However, to access the website, you must create a Frontline ID via your personal invitation email.

*When entering an absence, please wait until you receive a confirmation number before you terminate the phone call.  Your transaction is not complete until you receive a confirmation number.

If you have any questions, concerns, or comments please contact us. 

  Katie Coleman
Personnel Support
[email protected]
(585) 336-3061
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