Transportation issues addressed; work not done yet

Streamlined routes, better communication and addition of bus monitors among improvements
Posted on 09/10/2018


The West Irondequoit Central School District has worked diligently for the past several days to address transportation issues that impacted many students. Streamlining routes, improved organization and communications as well as the addition of bus monitors are among the changes.

“We want to extend our sincere thanks to everyone who provided feedback to help identify problem areas. The phone calls, emails and level of concern have been appreciated and a critical piece to improving our operation,” Superintendent Jeffrey B. Crane said. “But by no means is our work done.”

Some of the adjustments include:

  • More strategic routes to shorten ride time for students.
  • Increased communication with our electronic messaging system to alert parents of potential delays or issues.
  • Increased two-way communication with parents to identify the safest and most feasible student pick-up and drop-off spots.
  • Better communication with our transportation vendors.
  • The addition of bus monitors to some routes immediately.

“We know transportation within our district is complicated with three vendors, and we know that some issues are not new,” Crane said. “But the changes our team has made and the strategic planning that is already under way should help. Nothing is of greater importance than the safety of your children.”

For more information or to speak with anyone in our Transportation Department, please call 336-2992.