Raptor Visitor Management





 FAQs | RAPTOR VISITOR MANAGEMENT SYSTEM

WHAT IS THE RAPTOR SYSTEM?

Raptor is a visitor management system that enhances school security by reading a visitor’s drivers’ license (or other approved government-issued ID), comparing information against a sex offender database to alert school administrators and local police if a match is found. Once cleared through the system, a visitor badge is produced that includes a photo, name of the visitor, date, time and destination. Raptor is designed to permanently replace paper sign in.

HOW DOES RAPTOR WORK?

Raptor compares government-issued ID information to a database that contains registered sex offenders from 50 states as well as customized flags placed into Raptor by specific schools. In the event of a match, Raptor alerts school officials.

WHAT IS THE PURPOSE OF THE RAPTOR SYSTEM?

Raptor allows school administrators and, at times security personnel, to proactively take steps to keep our students, employees and visitors safe. For approved visitors, the system prints badges that include the visitor’s name, photo, date, time and destination. The badges help our staff quickly determine if visitors are in areas where they should (or should not) be.

WHY IS WEST IRONDEQUOIT USING RAPTOR?

The safety of our students and staff is our top priority. Raptor provides an electronic and consistent system to track visitors. This is especially useful during emergencies to know who is on campus.

DOES THE SCHOOL HAVE THE RIGHT TO REQUIRE VISITORS, EVEN PARENTS, TO PRODUCE ID BEFORE ENTERING A SCHOOL?

Yes. School officials need to know who is in our buildings and why they are there. Specifically when a student is involved (for example, early pickup), officials must be able to confirm that an individual is authorized to have access to that student.

WHAT TYPES OF IDs WORK IN RAPTOR?

Raptor can scan all U.S. government-issued licenses, concealed handgun licenses, consular ID cards, permanent resident and active military cards.

CAN PASSPORTS BE USED IN RAPTOR?

Yes, though a full passport is not scannable, West Irondequoit will use the passport to ID and manually enter a visitor’s name and date of birth. 

WHAT OTHER INFORMATION IS THE SCHOOL TAKING FROM DRIVER’S LICENSES?

Raptor is only scanning a visitor’s name, date of birth, photo and the last four digits from their ID card for comparison with a national database of registered sex offenders and any customized alerts at the school.

IS DATA SHARED WITH ANY THIRD PARTIES?

No. Only the minimum data needed to accurately ID a visitor is collected (i.e. no address, no Social Security numbers, etc.). No other data is collected from an ID scan and no photocopy of the ID is retained.

WHAT IF A 'HIT' ON THE SYSTEM OCCURS? WHAT IS THE PROTOCOL?

The staff member scanning the ID will immediately contact an administrator to confirm that the information is correct; the administrator will determine the proper next steps.  

IS AN ID CARD SCAN NECESSARY EACH TIME A PERSON COMES TO A BUILDING?

No. An ID card scan is only necessary the first time someone comes into any of West Irondequoit’s 10 school buildings. After that, the visitor’s name and DOB can be looked up after the school official is able to view the ID card picture in Raptor to make a visual verification of the person signing in.

DOES AN ID CARD SCAN IN ONE BUILDING CARRY OVER INTO OTHERS?

Yes. A visitor's ID scan is retrievable upon re-entry into any of West Irondequoit's 10 school buildings.

WHAT IS THE CHECKOUT PROCESS FOR VISITORS?

The checkout process doesn’t involve scanning the card again. A school official will simply find the name of the person who is signing out and click a “sign out” button. This provides a record of entry and departure and time on any campus. The visitor badge should be returned to the staff member and destroyed.

WILL RAPTOR BE USED FOR AFTER-SCHOOL ACTIVITIES?

No. It will only be used Monday through Friday during normal school hours.

WHAT ABOUT FUNCTIONS/PERFORMANCES DURING THE SCHOOL DAY?

Yes. School officials will communicate with families/guardians in advance and ask if they plan to attend. If they are, the school will pre-print badges of previously scanned visitors.  Those visitors who have not previously obtained a badge are welcome to attend that day after receiving one.

WHAT DOES A VISITOR DO IF THEY DO NOT HAVE PROPER ID?

Visitors without a government-issued ID will be asked to provide their full name and date of birth for manual entry into Raptor and be reminded to bring their ID on their next visit. Beginning November 1, 2019, visitors may be restricted access to the school.